Contact information

Contact Us — SAFAYA

We'd Love to Hear From You

Whether you have a question about an order, need help with sizing, or just want to know more about our collection — we're here to help.

Get in Touch

Email [your support email] We aim to respond to all enquiries within 2–3 business days (Monday to Friday).

Instagram @safaya_official DMs are welcome for quick questions. For order-related issues, please email us so we can assist you properly.

WhatsApp [your WhatsApp number — UK number recommended] Available Monday to Friday, 10am – 6pm (GMT)

Before You Contact Us

You may find an instant answer here:

Order tracking — Check your dispatch confirmation email for your tracking number
Returns — Read our [Return & Refund Policy] before sending anything back
Sizing — Each product page includes a size chart image in the photo gallery
Unstitched vs Stitched — All suits marked "Unstitch" are sold as fabric only; select your size if ordering stitched

Order Enquiries

Please always include your order number when contacting us about a specific order. This helps us find your details quickly and resolve your query faster.